FREQUENTLY ASKED QUESTIONS You Ask, We Answer

Check-in begins at 4:00 p.m. and checkout is at 11:00 a.m.

Early check-in and late check-out are available for an extra charge, subject to availability.

Cancellation policies vary according to the accommodation type or rate plan booked.

Yes, our hotel features the attention of a friendly 24/7 front desk staff to assist you throughout your stay.

The minimum age to check in to our property is 18.

There is a $125 non-refundable pet fee for non-service animals.

A credit or debit card is required at check-in for a $100 refundable security deposit.

We accept credit or debit cards for payment, and please note that cash is not accepted as we utilize cashless payment methods.

Our property uses a secure self-service mobile key entry system along with smoke detectors and carbon monoxide detectors.

No.

Yes, we are a completely modern, non-smoking hotel.

No, there is no onsite parking available at our property, but we do have a loading zone in front for easy check-ins, and we highly recommend spothero.com to book affordable parking nearby.

We do not offer onsite parking, though public overnight parking lots are available nearby for an additional fee.

No, we do not have EV charging stations onsite.

No, we do not offer a dedicated airport transportation or shuttle service - many guests use the Link Light Rail which is inexpensive and the nearest station (Westlake) is 3 short blocks from the hotel.

No, we do not provide valet parking services.

Yes, our central location ensures easy access to local taxi and rideshare options.

No, we do not have a swimming pool on-site.

Yes, family-friendly attractions like the Seattle Waterfront Aquarium, Ferris Wheel, and Pike Place Market are just a short walk away.

We do not host on-site entertainment, but our rooms offer flat-screen TVs with streaming services like Netflix and Hulu for your enjoyment.

Yes, you can easily keep up with your workout routine at our on-site fitness center located on the basement level.

We are located directly in the heart of downtown Seattle, just one block from Pike Place Market and one mile from the Space Needle.

Pike Place Market, the Space Needle, the Seattle Waterfront Aquarium, and the Ferris Wheel are our closest iconic attractions.

We are approximately a 22-minute drive or a 42-minute ride via public transit from Seattle-Tacoma International Airport.

Yes, you can explore Seattle with total ease thanks to nearby light rail service via the Westlake Station, located just a 4-minute walk away.

We do not offer any parking on-site, but several independent public parking lots are situated nearby.

Yes, we are highly walkable and situated within minutes of top sights, meaning you can easily navigate the area on foot or via nearby public transit without a car.

Pike Place Market, Seattle Coffee Works, Cupcake Royale, and the Showbox Theater are all within easy walking distance.

No, we do not provide a shuttle service, but guests can easily utilize the nearby Westlake Station light rail or local rideshares.

We are situated in a highly active, bustling downtown neighborhood right next to major city landmarks.

Our property is incredibly accessible via the Westlake Station light rail, and the surrounding neighborhood is exceptionally walkable for shopping and dining.

No.

Yes, we welcome cats and dogs to accompany you during your stay in our designated pet-friendly guest rooms - there is a non-refundable $125 pet fee.

We welcome dogs and cats of any size, though exotic pets are prohibited.

Yes, we are pet-friendly, and an additional fee of $125 per pet, per stay applies to your reservation.

No.

Pets are permitted inside our designated pet-friendly apartment suites.

No, but our front desk staff can help with most guest requests and questions.

We’re happy to hold luggage before or after your stay at no charge.

Yes, we feature convenient on-site laundry facilities, and our rooms include irons and ironing boards.

Yes.